Shopping Guide

1) For shipments within Greece, free shipping by courier or collection from the store!

2) Shipments abroad by courier.
To purchase more than one piece, please contact order@patient-lift.com to give you a quote.

1) Deposit in a Eurobank Bank.

2) By Credit Card.

As consumers you have the legal rights, as they currently apply in the provisions of Law 2251/1994 On Consumer Protection, regarding the return of defective products and claims regarding losses caused by any negligence on our part or improper fulfillment of obligations us. The terms and conditions of this agreement do not affect your statutory rights.

Defective products are considered to be products that do not comply with their production and packaging specifications or the reasonably expected safety in view of all the special conditions and in particular its external appearance, its expected use and the time in which it was put into circulation.

A. Returns of defective products

The customer has the right to return the product, if within 14 (fourteen) calendar days from the moment of receipt of the product, he declares that the product is defective. Shipping costs in this case are borne by our company after receipt of the products and relevant control, as provided below. By returning the defective product, you have the possibility to either request its replacement with a new identical product, or request a refund of your money, which is carried out with the same means of payment that you used for the original transaction.

B. Returns of Incorrect Products

In the event of an incorrect shipment of a product, which is due to an error by our company, the incorrect products are returned by the consumer-customer within the exclusive period of 14 (fourteen) calendar days from the date of receipt of the product and the return costs are borne by our company , which must send to the customer the correct products-goods ordered by him, after the control carried out by our company regarding the completeness of the condition of the product upon its receipt by the company. The customer only has to keep the product in excellent condition, completely untouched, its packaging intact and including the original contents and any accompanying material (parts, manuals, etc.). After returning the incorrect products to our company, the correct ordered products will be re-shipped to you at no additional cost to you.

C. Returns of non-defective products – Right of Withdrawal

Canceling or modifying your order is possible when it is marked “To be processed” in your order history. In this case you can cancel or modify your order by sending a message to the special contact form on our website. You may withdraw from the purchase contract and return non-defective products if and as long as:

 The product overall is in excellent condition, it has not been opened, it is untouched and in its original packaging together with any accompanying material (any accessories, manuals, etc.). The packaging and accompanying material (any accessories, manuals, etc.) are in their excellent original condition.

The declaration of withdrawal is made in writing by sending a message to the special contact form on our website and our company, as it is obliged, sends confirmation of receipt of the declaration of withdrawal as soon as it is received to the e-mail address you have declared.

The return request does not exceed the exclusive deadline of 14 (fourteen) calendar days from the receipt of the products of your order.

In case you have declared a withdrawal in the process where your order is “Processing”, you have the possibility to request a refund of your money which is carried out using the same payment method that you used for the original transaction.

 The return of the product is accepted only if the consumer-customer has first paid any amount incurred by our company for sending the product to him and the shipping costs for the return of the product.

 If the customer-consumer has opened the package or used the products, they are automatically classified as used and cannot be withdrawn.